General Questions
WHAT IS PANACEA CITY SERVICES?
PANACEA CITY SERVICES IS A PROFESSIONAL CLEANING COMPANY PROVIDING HIGH-QUALITY RESIDENTIAL, COMMERCIAL, AND SHORT-TERM RENTAL CLEANING SOLUTIONS, SUCH AS AIRBNB, ACROSS LONDON AND SURROUNDING AREAS. WE SPECIALIZE IN A WIDE RANGE OF CLEANING SERVICES, INCLUDING REGULAR HOUSE CLEANING, DEEP CLEANING, POST-CONSTRUCTION CLEANUPS, AND MORE.
WHO OWNS PANACEA CITY SERVICES?
PANACEA CITY SERVICES IS OWNED BY PANACEA CITY LTD, A DIVERSIFIED ORGANIZATION WITH BUSINESS VENTURES ACROSS VARIOUS INDUSTRIES.
HERE ARE THE COMPANIES UNDER PANACEA CITY LTD:
EVERY COMPANY UNDER PANACEA CITY CONTRIBUTES 2.5% OF ITS PROFITS TO PANACEA CITY CHARITY. THIS FUND HELPS US SUPPORT THOSE IN NEED AROUND THE WORLD BY BUILDING SCHOOLS, HOSPITALS, HOMES, AND PROVIDING ESSENTIAL AID TO COMMUNITIES IN NEED.
WHERE IS PANACEA CITY SERVICES LOCATED?
OUR MAIN OFFICE IS LOCATED AT KEMP HOUSE, 152-160 CITY ROAD, LONDON, EC1V 2NX. WE PROVIDE CLEANING SERVICES ACROSS LONDON, ESSEX, SURREY, AND NEARBY AREAS, INCLUDING OUTSKIRT TOWNS AND REGIONS IN WEST, NORTH, AND SOUTH LONDON.
FOR MORE INQUIRIES, PLEASE CONTACT US
Services We Provide
WHAT CLEANING SERVICES DO YOU OFFER?
WE OFFER A WIDE RANGE OF CLEANING SERVICES INCLUDING RESIDENTIAL, COMMERCIAL, AND SHORT-TERM RENTAL CLEANING SUCH AS AIRBNB TURNOVERS. OUR SERVICES INCLUDE REGULAR HOUSE CLEANING, DEEP CLEANING, END-OF-TENANCY CLEANING, POST-CONSTRUCTION CLEANING, OFFICE CLEANING, RETAIL STORE CLEANING, MEDICAL FACILITY CLEANING, AND SPECIALIZED DISINFECTING SERVICES TO ENSURE A SAFE AND SPOTLESS ENVIRONMENT FOR ALL CLIENTS.
DO YOU OFFER SPECIALIZED CLEANING SERVICES?
YES! WE OFFER A VARIETY OF SPECIALIZED CLEANING SERVICES INCLUDING:
KITCHEN CLEANING
DEEP CLEANING OF SURFACES, APPLIANCES, SINKS, AND CABINETS FOR A HYGIENIC COOKING SPACE.CARPET & UPHOLSTERY CLEANING
PROFESSIONAL STAIN REMOVAL, STEAM OR DRY CLEANING TO REFRESH AND PROTECT FABRICS.WINDOW CLEANING (INTERIOR & EXTERIOR)
SPARKLING, STREAK-FREE WINDOWS USING SAFE AND EFFECTIVE TECHNIQUES FOR ALL LEVELS.OVEN & FRIDGE CLEANING
DEGREASING AND SANITIZING INSIDE AND OUT—IDEAL FOR END-OF-TENANCY OR REGULAR UPKEEP.LAUNDRY & FOLDING SERVICES
CONVENIENT WASH, DRY, FOLD (AND IRONING IF NEEDED), PERFECT FOR BUSY HOUSEHOLDS.GREEN, ECO-FRIENDLY CLEANING OPTIONS
SUSTAINABLE, NON-TOXIC PRODUCTS THAT ARE SAFE FOR KIDS, PETS, AND THE ENVIRONMENT.GARDEN CLEANING
LIGHT WEEDING, PATIO SWEEPING, AND OUTDOOR TIDYING TO KEEP YOUR EXTERIOR SPACES FRESH.REGULAR DOMESTIC CLEANING
WEEKLY OR BIWEEKLY MAINTENANCE CLEANING TAILORED TO YOUR LIFESTYLE AND PREFERENCES.END OF TENANCY CLEANING
MOVE-OUT DEEP CLEANS TO ENSURE RENTAL PROPERTIES ARE LEFT IN TOP CONDITION.DEEP CLEANING
A DETAILED, TOP-TO-BOTTOM SERVICE FOR AREAS NEEDING EXTRA CARE—IDEAL FOR SPRING CLEANING.HOARDER CLEANING
DISCREET, COMPASSIONATE SERVICE FOR DECLUTTERING AND RESTORING ORDER TO HEAVILY AFFECTED AREAS.AFTER-BUILDERS CLEANING
POST-RENOVATION CLEANUP, REMOVING DUST, PAINT SPLATTER, AND CONSTRUCTION DEBRIS.
DO YOU PROVIDE ECO-FRIENDLY CLEANING OPTIONS?
YES, WE OFFER ECO-FRIENDLY CLEANING SERVICES USING SAFE AND SUSTAINABLE PRODUCTS THAT ARE BOTH EFFECTIVE AND GENTLE ON THE ENVIRONMENT.
FOR MORE INQUIRIES, PLEASE CONTACT US
Pricing & Payment
HOW MUCH DO YOUR CLEANING SERVICES COST?
OUR PRICING VARIES DEPENDING ON THE SERVICE, PROPERTY SIZE, AND FREQUENCY. FOR A PRECISE QUOTE, PLEASE REFER TO OUR BOOKING PAGE OR CONTACT US FOR A PERSONALIZED QUOTE.
ARE THERE ANY HIDDEN FEES?
NO, WE PRIDE OURSELVES ON TRANSPARENCY. OUR PRICING IS COMPETITIVE AND WE DON’T CHARGE HIDDEN FEES. ANY ADDITIONAL CHARGES WILL BE CLEARLY OUTLINED BEFORE THE SERVICE.
HOW DO I PAY FOR THE CLEANING SERVICES?
WE ACCEPT ALL MAJOR CREDIT AND DEBIT CARDS. PAYMENT CAN BE MADE ONLINE.
CAN I GET A DISCOUNT FOR RECURRING SERVICES?
YES! WE OFFER DISCOUNTED RATES FOR REGULAR CLEANING SERVICES. PLEASE CONTACT US TO LEARN MORE ABOUT OUR PACKAGES FOR WEEKLY, BI-WEEKLY, AND MONTHLY CLEANINGS.
FOR MORE INQUIRIES, PLEASE CONTACT US
Booking & Scheduling
HOW DO I BOOK A CLEANING SERVICE?
YOU CAN BOOK OUR CLEANING SERVICES EASILY BY:
CALLING US AT 020 8050 4395
EMAILING US AT INFO@PANACEACITYSERVICES.COM
FILLING OUT OUR ONLINE BOOKING FORM ON OUR WEBSITE.
HOW FAR IN ADVANCE SHOULD I BOOK?
WE RECOMMEND BOOKING AT LEAST 24 HOURS IN ADVANCE TO ENSURE AVAILABILITY. HOWEVER, WE ALSO OFFER SAME-DAY CLEANING WHEN POSSIBLE.
DO I NEED TO BE HOME DURING THE CLEANING?
IT’S NOT NECESSARY FOR YOU TO BE AT HOME DURING THE CLEANING. WE CAN CLEAN YOUR PROPERTY WHEN YOU’RE AWAY, AND WE’LL FOLLOW ANY INSTRUCTIONS YOU PROVIDE.
CAN I REQUEST A SPECIFIC CLEANING TEAM?
YES! IF YOU PREFER A SPECIFIC TEAM FOR REGULAR CLEANINGS, WE CAN ACCOMMODATE THAT. JUST LET US KNOW AT THE TIME OF BOOKING.
WHAT HAPPENS IF I NEED TO RESCHEDULE MY CLEANING?
IF YOU NEED TO RESCHEDULE, PLEASE LET US KNOW 24 HOURS IN ADVANCE TO AVOID A CANCELLATION FEE.
FOR MORE INQUIRIES, PLEASE CONTACT US
Types of Cleaning Services
WHAT IS INCLUDED IN END OF TENANCY CLEANING?
END OF TENANCY CLEANING INCLUDES A THOROUGH DEEP CLEAN OF THE ENTIRE PROPERTY, INCLUDING CARPETS, WINDOWS, KITCHEN APPLIANCES, BATHROOMS, AND ALL SURFACES.
IT’S IDEAL FOR TENANTS MOVING OUT OR LANDLORDS PREPARING FOR NEW TENANTS.
WHAT DOES A DEEP CLEAN INCLUDE?
A DEEP CLEAN IS MORE COMPREHENSIVE THAN REGULAR CLEANING AND INCLUDES DETAILED ATTENTION TO AREAS THAT AREN’T CLEANED ON A ROUTINE BASIS, SUCH AS BEHIND APPLIANCES, INSIDE CUPBOARDS, BASEBOARDS, LIGHT FIXTURES, AND MORE.
WHAT IS AIRBNB TURNOVER CLEANING?
OUR AIRBNB TURNOVER CLEANING SERVICE ENSURES YOUR PROPERTY IS PRISTINE FOR INCOMING GUESTS. IT INCLUDES FULL-ROOM DISINFECTING, CHANGING LINENS AND TOWELS, RESTOCKING ESSENTIALS, QUICK DAMAGE CHECKS, AND EVEN PERSONALIZED TOUCHES TO WELCOME YOUR GUESTS.
WHAT IS POST-CONSTRUCTION CLEANING?
POST-CONSTRUCTION CLEANING INVOLVES THE REMOVAL OF DEBRIS, DUST, AND RESIDUES LEFT FROM CONSTRUCTION WORK. WE CLEAN WINDOWS, FLOORS, WALLS, APPLIANCES, AND ALL SURFACES TO MAKE YOUR NEWLY RENOVATED OR BUILT SPACE LIVABLE AND CLEAN.
FOR MORE INQUIRIES, PLEASE CONTACT US
Commercial Cleaning
DO YOU OFFER COMMERCIAL CLEANING SERVICES?
YES, WE PROVIDE COMMERCIAL CLEANING SERVICES FOR OFFICES, RETAIL STORES, MEDICAL FACILITIES, SCHOOLS, AND MORE. OUR COMMERCIAL SERVICES INCLUDE REGULAR MAINTENANCE, DEEP CLEANING, FLOOR CARE, WINDOW CLEANING, AND SPECIALIZED SANITIZATION.
DO YOU PROVIDE SPECIALIZED CLEANING FOR MEDICAL FACILITIES?
YES, WE HAVE EXPERIENCE CLEANING MEDICAL FACILITIES AND ENSURE THAT ALL SURFACES ARE SANITIZED ACCORDING TO HEALTH AND SAFETY STANDARDS. WE ALSO PROVIDE DISINFECTION SERVICES FOR HIGH-TOUCH AREAS.
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Cleaning Equipment & Staff
ARE YOUR CLEANERS TRAINED AND INSURED?
YES, ALL OF OUR CLEANERS ARE FULLY TRAINED, INSURED, AND BACKGROUND CHECKED TO ENSURE YOU RECEIVE THE HIGHEST QUALITY SERVICE.
DO YOU PROVIDE CLEANING SUPPLIES AND EQUIPMENT?
YES, WE BRING ALL THE NECESSARY CLEANING SUPPLIES AND EQUIPMENT WITH US UNLESS YOU HAVE SPECIFIC PREFERENCES OR REQUIREMENTS.
CAN YOU CLEAN IN DIFFICULT-TO-REACH AREAS (E.G. HIGH WINDOWS, CEILING FANS)?
YES, OUR TEAM IS EQUIPPED WITH TOOLS TO CLEAN HARD-TO-REACH AREAS, INCLUDING HIGH WINDOWS, CEILING FANS, LIGHT FIXTURES, AND MORE. YOU WILL NEED TO INFORM US FIRST SO OUR CLEANERS ARE PREPARED.
FOR MORE INQUIRIES, PLEASE CONTACT US
Service Areas
WHAT AREAS DO YOU COVER?
WE COVER A WIDE RANGE OF LOCATIONS, INCLUDING ALL OVER LONDON — CENTRAL LONDON, WEST LONDON, NORTH LONDON, SOUTH LONDON, AND THE OUTSKIRTS OF ESSEX, SURREY, AND MORE. CHECK OUT OUR SERVICE AREAS PAGE FOR A FULL LIST OF AREAS.
DO YOU OFFER CLEANING SERVICES OUTSIDE OF LONDON?
YES, WE PROVIDE CLEANING SERVICES IN AREAS SURROUNDING LONDON, INCLUDING PARTS OF ESSEX, SURREY, AND AREAS IN THE OUTSKIRTS OF WEST, NORTH, AND SOUTH LONDON.
FOR MORE INQUIRIES, PLEASE CONTACT US
Special Services & Requests
CAN YOU CLEAN SPECIFIC ROOMS LIKE A HOME OFFICE OR CARE HOME?
YES, WE OFFER SPECIALIZED ROOM CLEANING FOR AREAS LIKE HOME OFFICES, CARE HOMES, AND MORE. JUST LET US KNOW YOUR SPECIFIC NEEDS WHEN BOOKING.
DO YOU PROVIDE ORGANIZING SERVICES?
YES, WE OFFER ORGANIZING SERVICES FOR CLOSETS, PANTRIES, GARAGES, AND MORE. OUR TEAM CAN HELP TIDY AND ORGANIZE SPACES TO CREATE A MORE FUNCTIONAL AND CLUTTER-FREE ENVIRONMENT.
FOR MORE INQUIRIES, PLEASE CONTACT US
Customer Experience
WHAT IF I’M NOT SATISFIED WITH THE CLEANING?
WE ARE COMMITTED TO CUSTOMER SATISFACTION. IF YOU’RE NOT HAPPY WITH OUR SERVICE, PLEASE LET US KNOW WITHIN 24 HOURS, AND WE WILL ARRANGE FOR A FOLLOW-UP CLEANING AT NO EXTRA COST.
HOW CAN I CONTACT YOU?
YOU CAN CONTACT US VIA:
PHONE: 020 8050 4395
EMAIL: INFO@PANACEACITYSERVICES.COM
CONTACT FORM: FILL OUT THE FORM ON OUR CONTACT US PAGE.
FOR MORE INQUIRIES, PLEASE CONTACT US
